Kanygin G.V., Kononova O.V. Expression of Tacit Knowledge by Actors of Smart Technologies

Текст статьи на сайте конференции URL: http://ceur-ws.org/Vol-2784/rpaper09.pdf (дата обращения 04.01.2021)

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Аннотация

Industry 4.0 is an ever-expanding set of complementary smart technologies and at the same time a system of social interactions of people through technologies. The bottleneck of Industry 4.0 is a discrepancy of, on the one hand, informal dealing with knowledge performed by people meaningfully by means of natural language. On the other hand, the representations and operations of knowledge those being assumed and executed by computer without reference to human's reasoning. As a promising way to overcome this inconsistency, the article analyzes possibility of smart technologies development based on the concept of dual knowledge of Polanyi. There has been done an analysis of researches which touch the concept of dual knowledge and which propose methods to apply the concept in practice. The paper emphasizes the importance of taking into account the features of the use of natural language as a pragmatic way of expressing tacit knowledge by actors of smart technologies. To assist actors expressing their latent ideas the paper proposes a visual linking mechanism (VLM) for natural language utterances. VLM allows creating a technology that assists a person in a “spiral” process of expressing tacit knowledge and coordinates his own outcomes with the views of other people. The article explains the functioning of the VLM by the example of the expression of ordinary human knowledge and reports VLM instrumental features.

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